The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • International
  • Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. DAVEBILT CO. is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

    You will be advised of the USPS tracking number upon shipment. It is your responsibility to track the package and recieve it. IF the package is not delivered to you and is returned to Davebilt, you will be given the option to pay to have it sent again or cancel the order with only the price of the nutcracker to be refunded.

    We reserve the right to withhold shipping of our products to any foreign country.

  • Return Policy
  • All products on this website are 100% Guaranteed or your money back. If you find that the product does not live up to your expectations, simply repackage and return to us, the manufacturer. If possible, please include a note as to why you are returning the product, so that we may try to better understand our customer's needs. The original purchase price will be refunded to you in the same manner it was paid, unless otherwise notified. We are sorry, but we are unable to refund the return shipping costs.